Operations Manager – Facilities Maintenance [CLOSED]

Operations Manager

Our mid-town Toronto client, a successful facility maintenance company in the cleaning industry, has an immediate need for an Operations Manager to help manage and grow to business.

Reporting to the President, the Operations Manager will oversee all operational aspects of this growing business. From personnel management, scheduling & inspections to customer interaction and procurement, this position will play a major role in the continued success of the business.

The ideal candidate

The ideal candidate must be a motivated individual with exceptional operational, customer service, relationship building, team work, and time management skills. He or she must take personal accountability for results, with a strong desire to succeed. You must be diligent, honest, hard-working, have a positive attitude and enjoy taking on new challenges. You are passionate about client services and able to build trusting relationships within a positive, goal-oriented environment

Building maintenance, hotel and/or janitorial industry experience preferred.


  • Provide outstanding customer service, develop long term customer relationships
  • Manage supervisors and staff, conduct employee performance appraisals
  • Plan staff work schedules including assigning specific duties
  • Manage/track inventory & equipment usage
  • Implement operational policies and procedures, conduct site evaluations/audits
  • Assist with hiring and training new employees and ensuring that all team members are compliant with all company quality and safety mandates.
  • Develop action plans and assess opportunities for sales growth.


  • Customer focused with excellent relationship building skills.
  • Superior leadership skills and the ability to manage change effectively.
  • Outstanding communication skills, both verbal and written.
  • Effective people skills and able to work with different stakeholders including staff and clients.
  • Proven analytical skills with the ability to effectively execute solutions.
  • Efficient time management and organizational skills.
  • Computer competency, proficient in the use of MS Office, wireless communication devices and CRM software.
  • Valid class Ontario driver’s license.
  • Clean criminal record and be bondable.


This is an exciting career opportunity with a lot of growth potential.
Competitive compensation package includes:

  • Salary up to 55k
  • 2 weeks vacation