Cemetery Manager (CLOSED)

Woodland Cemetery is in need of a Cemetery Manager.  This role has full oversight of all cemetery operations and reports to the Rector and Wardens of St. Paul’s Cathedral, London, Ontario.

Duties & Responsibilities


  • Lead the overall daily activities of the cemetery and crematorium.
  • Lead, train and develop employees, ensuring ongoing performance standards and annual reviews are documented.
  • Ensure all cemetery employees provide high quality customer service to clients.
  • Ensure compliance with Personnel and Health and Safety Policies within the organization.
  • Writes policies for Health and Safety, Operations, Personnel and Job Descriptions for review by all applicable bodies.


  • Reports to the Cemetery Board each month or as required.
  • Bring forward Financial, Cemetery and Crematorium reports as well as news within the industry.
  • Prepare annual operating and capital budgets.
  • Development of actions plans to achieve financial objectives.
  • Ensure monthly financial and YTD financial statement preparation.


  • Develop and maintain ongoing industry relationships with funeral directors and active membership in the OACFP (Ontario Association of Cemeteries and Funeral Professionals).
  • Ensure compliance to all cemetery and crematorium regulatory reporting requirements.
  • Understand the current Provincial Cemeteries Act as well as Provincial Trust Acts and Environmental Laws that apply to the Cemetery and Crematorium
  • Completes reports and filing for Ministry of Government Services for Pre-Planned Trust Funds, Cemetery Owner Information Reports, Licensing Forms and Accounting of Care and Maintenance and Monument Care Funds.
  • Works with both independent and government auditors in the completion of year end audits for the Cathedral and Ministry of Government Services Cemeteries Branch.
  • Ensures all aspects of the operation both crematorium and cemetery complies with the License to operate each.

 Sales & Marketing

  • Arbitrates questions and complaints of interment right holders, families, and board members.
  • Sells graves, cremation lots and niches to the public.  Maximizes the sale of cemetery products.
  • Provide trend & variance analysis reports, with appropriate commentary and action.
  • Develop yearly price lists for services and products for Corporation and Board.
  • Develops advertising pamphlets, websites and job advertisements for the organization.
  • Develops annual sales and marketing plans.


  • Post-Secondary education or equivalent combination of education and experience.
  • 5+ years of experience in sales/sales management, general office and operations administration in the cemetery and/or funeral services industry.
  • Competent with computer applications including: Windows, Word, Excel and Outlook.
  • Demonstrated leadership, interpersonal and organization skills.
  • Customer service oriented.
  • Excellent communication skills, written and verbal.
  • Team builder.
  • Encourage change and empowerment.
  • A thorough knowledge and understanding of the FBCSA (Funeral Burial and Cremation Services Act).


  • Salary: $52K to 65K; commensurate with experience
  • Benefits: Medical and Dental
  • Vacation: 2 weeks

We thank all those who apply however, only applicants chosen for an interview will be contacted.  Candidates must be legally eligible to work in Canada without sponsorship. Please send applications to resumes@RecruitingForLess.com and quote job ref# WCEMMGR140219.